Privacy Policy
Last updated: October 2023
1. Information We Collect
When you use Zantara, we collect the following types of information:
- Personal Details: Name, email address, phone number, and profile picture.
- Location Data: Precise or approximate location data from your mobile device to facilitate rides and deliveries.
- Transaction Information: Details related to your use of our services, including order details, delivery information, and payment amounts.
2. How We Use Your Information
We use the data we collect for various purposes, including:
- Providing, testing, and improving our mobility and logistics platform.
- Enhancing the safety and security of our users and services.
- Providing customer support and communicating with you regarding updates or promotions.
3. Data Sharing and Disclosure
We do not sell your personal data. We may share your information with our driver partners and delivery agents solely for the purpose of completing your requested service. We may also share data with third-party service providers who assist us in payment processing and cloud storage.
4. Data Security
We implement appropriate technical and organizational measures to protect the personal data that we process against unauthorized access, loss, or alteration. However, no internet-based platform can be 100% secure.
For concerns about your privacy, contact our Data Protection Officer at privacy@zantara.com.